State Farm® Insurance Agent Bryan McGruder

"Wow what happen to this company turn my insurance off after paying now just got a call shut off again non payment I'm switching insurance s to many problems with the company all of a sudden even after I've been a customer for years"

"Great Service"

"Bryan is extremely diligent with assisting his clients and if he's not available he is able to delegate efficiently to his staff. I have been with him since he opened his office and always satisfied with his services."

"I used to have my State Farm insurance with the previous agent, Kristen Moore, before she retired and sold her office to Bryan. I've been with State Farm for many years. I have not been happy with Bryan's office or his staff on many occasions. They make up excuses and do not treat me with respect or courtesy. I am switching agents. I've had enough. I finally figured out that I could switch agents and am doing so. I like State Farm and their rates in general, but this past year, I've had nothing but rate hikes with a great driving record. The office does not communicate well with me about the changes or reasons why. They opened a policy for my 19 year old daughter 5 months ago and now keeping changing rates even with her clean driving record of almost 4 years. My recommendation to you who read this is to research your State Farm agents and office before choosing one. I didn't get a choice in my agent. My agent of choice retired. Bryan has not once reached out to me about my concerns. But now I am exercising my choice to go elsewhere for my insurance services."

"They were perfect the whole office staff!!!"

"Out did 1-800-GENERAL and was covered on the spot! And special thanks to my neighbor Dennis Somerville for the reference covered for like 30 years he said to me"

"Carolyn did her absolute best to help me get the right coverage. Thanks again!"

"A quick Quote Excellent follow-up I was happy with my customer service and the response and attention to detail was wonderful. Carolyn answered all my questions with efficiency."

"The entire office has been extremely helpful and prompt when answering my many questions. They have made my transition to my own policy efficient and a smooth transition. The amazing customer service is the best I’ve had in a long time. I plan on getting other policies as well in the future. They have my business."

"Bryan's office is friendly and helpful. They set my insurance needs In motion as soon as I made the transition from Oregon to California. They have also been patient with my changed employment paydate for Insurance coverage payments."

"Carolyn helped me update my car insurance incredibly efficiently via email. Her professionalism and willingness to help were 5 stars worthy!"

"Working with Bryan McGruder's Office has been such a pleasure. From the personalized phone calls, where they explained so many things in detail, I felt very informed and like I had all the information to make a good decision for myself and my family. They were not pushy, they tried to help me save money, and they were just all around pleasant to work with. This has not always been my experience when I have needed insurance in the past. So it was like a breath of fresh air being able to work with someone that I felt was actually compassionate and wanted to help my family. I will not go anywhere else for insurance! If you want to work with an amazing team, that has YOU as the consumer in mind, look no further!"

"Made my switching car insurance so easy. Everyone is very friendly"

"Great service with a friendly staff, that I highly recommend."

"Excellent customer service 👏 👌"

"I was told I would get a call back from an agent for a insurance quote that was last week and I still haven't heard back"

"Very helpful and quick replies."

"Amberlee in the office is wonderful, very helpful and always has a smile and cheery attitude."

"Bryan and State farm has been my agent for many, many years. They are always so helpful and quick. I never wait long if I leave a message. Great team."

"Able to get the coverage needed. Communication is the key with Bryan."

"Best in State."

"The service was professional and efficient. The staff person, Carolyn, with whom I worked was wonderful. She told me how the process would evolve and followed through with everything along the way. She answered all my questions accurately and always got back to me promptly if I left a voicemail. Their were challenges with State Farm involving our house insurance due to potential fire damage potential because we live in rural Northern California but Carolyn negotiated the issues expertly and we have our insurance coverage at a very reasonable cost. We are extremely pleased with the experience."

"I’ve never been more pleased with an insurance agent. Bryan and his team are world class, seriously, they are the best. I’m a demanding client, and they always provide. They are extremely attentive, always responsive, super helpful, and truly care. I’ll be a client for life. Seriously, get a quote, they are amazing."

"Absolutely the best insurance company in Redding. Amberly Zissa is a wonderful agent. Throughout the process of my claim. Amberly was very informative, knowledgeable and compassionate. Amberly exceeded my expectations and earned my trust as a loyal customer."

"I was with State Farm for a long time in California and Washington. I moved back to Redding and was curious what my rate would be. So I was only looking for a quote. I told them I’d think about it and ended up finding a quote elsewhere for the same coverage but cheaper. A few weeks later, I get a bill saying I owe money. I NEVER APPROVED AND ACCEPTED THE QUOTE!!! I called Bryan’s office and the receptionist (or whoever) said it was a misunderstanding and they’d take it off. Fast forward to today, and I get a call saying I’m past due! FOR A QUOTE I NEVER APPROVED. I WILL NOT PAY FOR IT. This office never received my consent. They’re sneaky and deceptive. Oh, and I never even talked to Bryan. In Washington, I talked to my agent directly. So yeah there’s that. Go find somewhere else!!"