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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William C

July 4, 2024

5  out of  5 rating by William C
"Working with Bryan McGruder's Office has been such a pleasure. From the personalized phone calls, where they explained so many things in detail, I felt very informed and like I had all the information to make a good decision for myself and my family. They were not pushy, they tried to help me save money, and they were just all around pleasant to work with. This has not always been my experience when I have needed insurance in the past. So it was like a breath of fresh air being able to work with someone that I felt was actually compassionate and wanted to help my family. I will not go anywhere else for insurance! If you want to work with an amazing team, that has YOU as the consumer in mind, look no further!"
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Cheryl Dees

July 1, 2024

5  out of  5 rating by Cheryl Dees
"Made my switching car insurance so easy. Everyone is very friendly"
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Xavier Gaxiola

June 28, 2024

5  out of  5 rating by Xavier Gaxiola
"Great service with a friendly staff, that I highly recommend."
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Jesus Soto

April 6, 2024

5  out of  5 rating by Jesus Soto
"Excellent customer service 👏 👌"
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Natasha Griffith (Sassie)

January 31, 2024

1  out of  5 rating by Natasha Griffith (Sassie)
"I was told I would get a call back from an agent for a insurance quote that was last week and I still haven't heard back"
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Sara Eagleman

January 5, 2024

5  out of  5 rating by Sara Eagleman
"Very helpful and quick replies."
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Valerie Gerdes

November 25, 2023

5  out of  5 rating by Valerie Gerdes
"Amberlee in the office is wonderful, very helpful and always has a smile and cheery attitude."
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Kandice Husein

October 10, 2023

5  out of  5 rating by Kandice Husein
"Bryan and State farm has been my agent for many, many years. They are always so helpful and quick. I never wait long if I leave a message. Great team."
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R Hiro

October 10, 2023

5  out of  5 rating by R Hiro
"Able to get the coverage needed. Communication is the key with Bryan."
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Steven King

September 17, 2023

5  out of  5 rating by Steven King
"Best in State."
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Ben LoCascio

September 14, 2023

5  out of  5 rating by Ben LoCascio
"really prompt responses and great to work with"
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Chris Camarata

June 30, 2023

5  out of  5 rating by Chris Camarata
"The service was professional and efficient. The staff person, Carolyn, with whom I worked was wonderful. She told me how the process would evolve and followed through with everything along the way. She answered all my questions accurately and always got back to me promptly if I left a voicemail. Their were challenges with State Farm involving our house insurance due to potential fire damage potential because we live in rural Northern California but Carolyn negotiated the issues expertly and we have our insurance coverage at a very reasonable cost. We are extremely pleased with the experience."
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Tahoe Heartbeat

May 18, 2023

5  out of  5 rating by Tahoe Heartbeat
"I’ve never been more pleased with an insurance agent. Bryan and his team are world class, seriously, they are the best. I’m a demanding client, and they always provide. They are extremely attentive, always responsive, super helpful, and truly care. I’ll be a client for life. Seriously, get a quote, they are amazing."
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Erin Blanks

May 8, 2023

5  out of  5 rating by Erin Blanks
"Absolutely the best insurance company in Redding. Amberly Zissa is a wonderful agent. Throughout the process of my claim. Amberly was very informative, knowledgeable and compassionate. Amberly exceeded my expectations and earned my trust as a loyal customer."
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Malissa Pierce

May 5, 2023

1  out of  5 rating by Malissa Pierce
"I was with State Farm for a long time in California and Washington. I moved back to Redding and was curious what my rate would be. So I was only looking for a quote. I told them I’d think about it and ended up finding a quote elsewhere for the same coverage but cheaper. A few weeks later, I get a bill saying I owe money. I NEVER APPROVED AND ACCEPTED THE QUOTE!!! I called Bryan’s office and the receptionist (or whoever) said it was a misunderstanding and they’d take it off. Fast forward to today, and I get a call saying I’m past due! FOR A QUOTE I NEVER APPROVED. I WILL NOT PAY FOR IT. This office never received my consent. They’re sneaky and deceptive. Oh, and I never even talked to Bryan. In Washington, I talked to my agent directly. So yeah there’s that. Go find somewhere else!!"
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Poncho Lo

April 13, 2023

1  out of  5 rating by Poncho Lo
"One of the worse car insurance company, its been a month now and its still an on going fighting process... What's the point of paying from full coverage to monthly fees and whenever something happen their 1 800 number just keep passing you around then you call your own agent and still get passing around. Moving back to all state after i get my claim settle."
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Dawn Dee

February 1, 2023

5  out of  5 rating by Dawn Dee
"Always helpful."
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Lily Lotakhoon

November 4, 2022

5  out of  5 rating by Lily Lotakhoon
"Great customer service…The Agent was very friendly and helpful"
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June 27, 2022

5  out of  5 rating by Chris
"100% Recommend Bryan and his staff"
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Gary Andresen

May 4, 2022

5  out of  5 rating by Gary Andresen
"We have been with State Farm for many years and selected Bryan's agency when we moved here back in 2000. Bryan and his team have been most helpful over the years whether it was providing policy advice to be sure we are adequately covered to handling various claims. They always stay in contact to be sure work is progressing properly and ultimately completed to our full satisfaction. Brian and his people clearly understand what customer service is all about."
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Kim Ellis

January 25, 2022

5  out of  5 rating by Kim Ellis
"Bryan’s team (specifically Rachel) was so helpful in securing insurance for a property I was managing the estate for in Lakehead. She made the process easy and I cannot thank her and Bryan’s team enough! I looked at tons of insurance companies that all ran me through the ringer before telling me the house was in an area they wouldn’t insure and I appreciate this teams help."
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Connie Shanhols

December 17, 2021

5  out of  5 rating by Connie Shanhols
"StateFarm went above and beyond to assist me as a fiduciary for a veteran whose roof was damaged due to a severe wind storm. The roof was repaired quickly. StateFarm responded immediately by doing an estimate and funding for repairs. Thank you StateFarm."
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nancy lea

December 3, 2021

5  out of  5 rating by nancy lea
"Every month since summer when we refinanced, our insurance was through our new mortgage escrow account. Every month our insurance wasn’t paid. Your fabulous agents called us of non payment. Then they handled it, dealing with our new mortgage company. They kept us informed with updates. Their understanding and helping us through each non-payment was excellent. I appreciate each agent that contacted us. Your customer service is excellent. Thank you."
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Kandi Husein

September 9, 2021

5  out of  5 rating by Kandi Husein
"I have had State Farm for many years and have never had a negative experience with this office. Wonderful, friendly and the best staff around. Thank you!!"
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chris pehrson

January 19, 2021

5  out of  5 rating by chris pehrson
"December 11th 2020 my car was totaled by a hit and run driver. I was insured by State Farm ( Bryan McGruder's )office on lake blvd in Redding.within a few hours of contacting the office I was assigned a claim # and offered a rental car. They arranged the towing to the repair shop ASAP. They made the process as painless as possible and kept me informed throughout it as well. Kind courteous service things you don't find much these days. Kudos to Bryan and his staff for a job well done.Their level of commitment to get me back on the road was outstanding. I'am happy to continue my coverage with State Farm and will be for life. Chris"