State Farm® Insurance Agent Bryan McGruder

"A quick Quote Excellent follow-up I was happy with my customer service and the response and attention to detail was wonderful. Carolyn answered all my questions with efficiency."

"The entire office has been extremely helpful and prompt when answering my many questions. They have made my transition to my own policy efficient and a smooth transition. The amazing customer service is the best I’ve had in a long time. I plan on getting other policies as well in the future. They have my business."

"Bryan's office is friendly and helpful. They set my insurance needs In motion as soon as I made the transition from Oregon to California. They have also been patient with my changed employment paydate for Insurance coverage payments."

"Carolyn helped me update my car insurance incredibly efficiently via email. Her professionalism and willingness to help were 5 stars worthy!"

"Working with Bryan McGruder's Office has been such a pleasure. From the personalized phone calls, where they explained so many things in detail, I felt very informed and like I had all the information to make a good decision for myself and my family. They were not pushy, they tried to help me save money, and they were just all around pleasant to work with. This has not always been my experience when I have needed insurance in the past. So it was like a breath of fresh air being able to work with someone that I felt was actually compassionate and wanted to help my family. I will not go anywhere else for insurance! If you want to work with an amazing team, that has YOU as the consumer in mind, look no further!"

"Made my switching car insurance so easy. Everyone is very friendly"

"Great service with a friendly staff, that I highly recommend."

"Excellent customer service 👏 👌"

"I was told I would get a call back from an agent for a insurance quote that was last week and I still haven't heard back"

"Very helpful and quick replies."

"Amberlee in the office is wonderful, very helpful and always has a smile and cheery attitude."

"Bryan and State farm has been my agent for many, many years. They are always so helpful and quick. I never wait long if I leave a message. Great team."

"Able to get the coverage needed. Communication is the key with Bryan."

"Best in State."

"really prompt responses and great to work with"

"The service was professional and efficient. The staff person, Carolyn, with whom I worked was wonderful. She told me how the process would evolve and followed through with everything along the way. She answered all my questions accurately and always got back to me promptly if I left a voicemail. Their were challenges with State Farm involving our house insurance due to potential fire damage potential because we live in rural Northern California but Carolyn negotiated the issues expertly and we have our insurance coverage at a very reasonable cost. We are extremely pleased with the experience."

"I’ve never been more pleased with an insurance agent. Bryan and his team are world class, seriously, they are the best. I’m a demanding client, and they always provide. They are extremely attentive, always responsive, super helpful, and truly care. I’ll be a client for life. Seriously, get a quote, they are amazing."

"Absolutely the best insurance company in Redding. Amberly Zissa is a wonderful agent. Throughout the process of my claim. Amberly was very informative, knowledgeable and compassionate. Amberly exceeded my expectations and earned my trust as a loyal customer."

"I was with State Farm for a long time in California and Washington. I moved back to Redding and was curious what my rate would be. So I was only looking for a quote. I told them I’d think about it and ended up finding a quote elsewhere for the same coverage but cheaper. A few weeks later, I get a bill saying I owe money. I NEVER APPROVED AND ACCEPTED THE QUOTE!!! I called Bryan’s office and the receptionist (or whoever) said it was a misunderstanding and they’d take it off. Fast forward to today, and I get a call saying I’m past due! FOR A QUOTE I NEVER APPROVED. I WILL NOT PAY FOR IT. This office never received my consent. They’re sneaky and deceptive. Oh, and I never even talked to Bryan. In Washington, I talked to my agent directly. So yeah there’s that. Go find somewhere else!!"

"One of the worse car insurance company, its been a month now and its still an on going fighting process... What's the point of paying from full coverage to monthly fees and whenever something happen their 1 800 number just keep passing you around then you call your own agent and still get passing around. Moving back to all state after i get my claim settle."

"Always helpful."

"Great customer service…The Agent was very friendly and helpful"

"100% Recommend Bryan and his staff"

"We have been with State Farm for many years and selected Bryan's agency when we moved here back in 2000. Bryan and his team have been most helpful over the years whether it was providing policy advice to be sure we are adequately covered to handling various claims. They always stay in contact to be sure work is progressing properly and ultimately completed to our full satisfaction. Brian and his people clearly understand what customer service is all about."

"Bryan’s team (specifically Rachel) was so helpful in securing insurance for a property I was managing the estate for in Lakehead. She made the process easy and I cannot thank her and Bryan’s team enough! I looked at tons of insurance companies that all ran me through the ringer before telling me the house was in an area they wouldn’t insure and I appreciate this teams help."