State Farm® Insurance Agent Bryan McGruder

"The service was professional and efficient. The staff person, Carolyn, with whom I worked was wonderful. She told me how the process would evolve and followed through with everything along the way. She answered all my questions accurately and always got back to me promptly if I left a voicemail. Their were challenges with State Farm involving our house insurance due to potential fire damage potential because we live in rural Northern California but Carolyn negotiated the issues expertly and we have our insurance coverage at a very reasonable cost. We are extremely pleased with the experience."

"I’ve never been more pleased with an insurance agent. Bryan and his team are world class, seriously, they are the best. I’m a demanding client, and they always provide. They are extremely attentive, always responsive, super helpful, and truly care. I’ll be a client for life. Seriously, get a quote, they are amazing."

"I was with State Farm for a long time in California and Washington. I moved back to Redding and was curious what my rate would be. So I was only looking for a quote. I told them I’d think about it and ended up finding a quote elsewhere for the same coverage but cheaper. A few weeks later, I get a bill saying I owe money. I NEVER APPROVED AND ACCEPTED THE QUOTE!!! I called Bryan’s office and the receptionist (or whoever) said it was a misunderstanding and they’d take it off. Fast forward to today, and I get a call saying I’m past due! FOR A QUOTE I NEVER APPROVED. I WILL NOT PAY FOR IT. This office never received my consent. They’re sneaky and deceptive. Oh, and I never even talked to Bryan. In Washington, I talked to my agent directly. So yeah there’s that. Go find somewhere else!!"

"One of the worse car insurance company, its been a month now and its still an on going fighting process... What's the point of paying from full coverage to monthly fees and whenever something happen their 1 800 number just keep passing you around then you call your own agent and still get passing around. Moving back to all state after i get my claim settle."

"We have been with State Farm for many years and selected Bryan's agency when we moved here back in 2000. Bryan and his team have been most helpful over the years whether it was providing policy advice to be sure we are adequately covered to handling various claims. They always stay in contact to be sure work is progressing properly and ultimately completed to our full satisfaction. Brian and his people clearly understand what customer service is all about."

"Bryan’s team (specifically Rachel) was so helpful in securing insurance for a property I was managing the estate for in Lakehead. She made the process easy and I cannot thank her and Bryan’s team enough! I looked at tons of insurance companies that all ran me through the ringer before telling me the house was in an area they wouldn’t insure and I appreciate this teams help."

"Every month since summer when we refinanced, our insurance was through our new mortgage escrow account. Every month our insurance wasn’t paid. Your fabulous agents called us of non payment. Then they handled it, dealing with our new mortgage company. They kept us informed with updates. Their understanding and helping us through each non-payment was excellent. I appreciate each agent that contacted us. Your customer service is excellent. Thank you."

"December 11th 2020 my car was totaled by a hit and run driver. I was insured by State Farm ( Bryan McGruder's )office on lake blvd in Redding.within a few hours of contacting the office I was assigned a claim # and offered a rental car. They arranged the towing to the repair shop ASAP. They made the process as painless as possible and kept me informed throughout it as well. Kind courteous service things you don't find much these days. Kudos to Bryan and his staff for a job well done.Their level of commitment to get me back on the road was outstanding. I'am happy to continue my coverage with State Farm and will be for life. Chris"

"I needed to change ins company's & Brian was recommended through a friend. When I called him he was more then helpful for me & my 21 y/o son. He made me feel like he was there to help us. No pressure, professional, he found us the best discounts he could find, & I was extremely happy with the rates he got us for full coverage. Highly recommend him! I see why he was recommended to me!"

"This review has been long overdue Bryan’s Agency is simply amazing.. I cant describe it any better.. I have my auto and renters policy with His agency and he could have not explained my coverages any better.. We’ve had to file a claim for our Renters policy a few years ago and State Farm’s claim reps took care of us! We stayed in a hotel for a month trying to figure out what was going to happen to the house we were renting.. the communication from the adjusters to Bryan checking in with us was exactly how you want to be taken care of should you ever need to file a claim.. we received a check for our loss in a timely manner.. thankful no actually grateful for Bryan because I never in life thought about how important Renters Insurance is! Most of my immediate family holds policies with Bryan and his agency because we trust that he has our best interest in mind! Thanks Bryan!"

"I’ve been part of the state farm family for a number years now Brian and his team go above and beyond the call of duty to ensure that me and my family Are cover he covers three of my cars,apartment and soon to cover my home. I’m 100% grateful for this hard-working individual as well as his team here’s to the first home and to the many that will come."

"Great atmosphere and even better employees. Bryan McGruder has been an amazing representative and works hard to keep me and my family insured and happy. I have had nothing but a great experience being represented by Mr. McGruder and the State Farm family. I love being taking care of like family through my State Farm agent Mr. Bryan McGruder. 5 star rating."