State Farm® Insurance Agent Bryan McGruder

"The service was professional and efficient. The staff person, Carolyn, with whom I worked was wonderful. She told me how the process would evolve and followed through with everything along the way. She answered all my questions accurately and always got back to me promptly if I left a voicemail. Their were challenges with State Farm involving our house insurance due to potential fire damage potential because we live in rural Northern California but Carolyn negotiated the issues expertly and we have our insurance coverage at a very reasonable cost. We are extremely pleased with the experience."

"I’ve never been more pleased with an insurance agent. Bryan and his team are world class, seriously, they are the best. I’m a demanding client, and they always provide. They are extremely attentive, always responsive, super helpful, and truly care. I’ll be a client for life. Seriously, get a quote, they are amazing."

"I was with State Farm for a long time in California and Washington. I moved back to Redding and was curious what my rate would be. So I was only looking for a quote. I told them I’d think about it and ended up finding a quote elsewhere for the same coverage but cheaper. A few weeks later, I get a bill saying I owe money. I NEVER APPROVED AND ACCEPTED THE QUOTE!!! I called Bryan’s office and the receptionist (or whoever) said it was a misunderstanding and they’d take it off. Fast forward to today, and I get a call saying I’m past due! FOR A QUOTE I NEVER APPROVED. I WILL NOT PAY FOR IT. This office never received my consent. They’re sneaky and deceptive. Oh, and I never even talked to Bryan. In Washington, I talked to my agent directly. So yeah there’s that. Go find somewhere else!!"

"One of the worse car insurance company, its been a month now and its still an on going fighting process... What's the point of paying from full coverage to monthly fees and whenever something happen their 1 800 number just keep passing you around then you call your own agent and still get passing around. Moving back to all state after i get my claim settle."

"We have been with State Farm for many years and selected Bryan's agency when we moved here back in 2000. Bryan and his team have been most helpful over the years whether it was providing policy advice to be sure we are adequately covered to handling various claims. They always stay in contact to be sure work is progressing properly and ultimately completed to our full satisfaction. Brian and his people clearly understand what customer service is all about."

"Bryan’s team (specifically Rachel) was so helpful in securing insurance for a property I was managing the estate for in Lakehead. She made the process easy and I cannot thank her and Bryan’s team enough! I looked at tons of insurance companies that all ran me through the ringer before telling me the house was in an area they wouldn’t insure and I appreciate this teams help."

"Every month since summer when we refinanced, our insurance was through our new mortgage escrow account. Every month our insurance wasn’t paid. Your fabulous agents called us of non payment. Then they handled it, dealing with our new mortgage company. They kept us informed with updates. Their understanding and helping us through each non-payment was excellent. I appreciate each agent that contacted us. Your customer service is excellent. Thank you."

"December 11th 2020 my car was totaled by a hit and run driver. I was insured by State Farm ( Bryan McGruder's )office on lake blvd in Redding.within a few hours of contacting the office I was assigned a claim # and offered a rental car. They arranged the towing to the repair shop ASAP. They made the process as painless as possible and kept me informed throughout it as well. Kind courteous service things you don't find much these days. Kudos to Bryan and his staff for a job well done.Their level of commitment to get me back on the road was outstanding. I'am happy to continue my coverage with State Farm and will be for life. Chris"

"I needed to change ins company's & Brian was recommended through a friend. When I called him he was more then helpful for me & my 21 y/o son. He made me feel like he was there to help us. No pressure, professional, he found us the best discounts he could find, & I was extremely happy with the rates he got us for full coverage. Highly recommend him! I see why he was recommended to me!"